EMERGENCY - Urgent Data Recovery
Need your data recovered as a case of emergency?
Don't panic! We can help!
We provide the fastest and finest data recovery service in Adelaide and South Australia.
When you notice loss of your data or become aware of a failure or irregular
operation of your data storage device/media, you need to know the following:
Once you pass through these recommendations, you are ready to start with recovery of your data (for more details, see the page Data Recovery Process ).
We recover data from any interface, model, brand or operating system, from any situation and any type of failure.
Urgent Service is the best choice for those clients, whose time requirements cannot be met by the regular procedure (Standard Service).
With Urgent Service, usually the initial assessment and data recovery are completed (i.e. data is available for collection) within 1 to 2 work days after the job is started.
Our lab is available during afterhours, nights, weekends and most public holidays to provide this type of service.
Once we receive your drive, our engineers will continuously work until we complete your urgent data recovery.
STEPS FOR URGENT DATA RECOVERY
1. Submit Job
If you need Urgent Service, please immediately bring or send your data storage device to us and opt for our Urgent Service by ticking the related box on the first page of our Service Agreement.
Service Agreement 
and fill in the Questionnaire Form , which are available for download from our website or as a hard copy in our office.
These two forms need to be completed, signed and enclosed together with the drive (or other storage device), which will be submitted for urgent data recovery.
and fill in the Questionnaire Form , which are available for download from our website or as a hard copy in our office. These two forms need to be completed, signed and enclosed together with the drive (or other storage device), which will be submitted for urgent data recovery.
At your earliest convenience , please bring or send the subject data storage device (together with the completed
Service Agreement and Questionnaire Form ) to our head office at:
To expedite the process, we recommend that your device is delivered to us during the morning hours.
No appointment is needed.
No appointment is needed.
Feel free to provide us with your own good external hard drive on which we could transfer the recovered data.
If you are using post or courier, please wrap your device with at least 3-4cm of bubble wrap on all sides and pack it in a cardboard box to protect it from damage in shipping (refer to Instructions for Packaging and Shipping via post or courier).
Data Revival does not take any responsibility for any damage of the hardware (and related loss of data) while it is delivered/transported to or from us.
Once your data storage device is received, Data Revival will contact you to confirm an estimated Urgent Service delivery time and related Urgent Service fees.
2. Initial Assessment and Data Recovery
Once we receive the signed Service Agreement and your data storage device, we will undertake the Initial Assessment of your storage device and continue straightforward with data recovery process.
Along the process, you will be informed in a timely manner on progress and outcome of the recovery attempt.
Urgent Service can not be offered for data recovery cases where procurement of replacement parts for temporary repair would be required.
“No Data - No Recovery Fee” Policy
We are confident in our data recovery abilities so much that if for some unforeseen reason data cannot be recovered as listed in our quotation, we will charge you only the initial Assessment Fee and return your drive.
3. Data Delivery
The recovered data will be either transferred onto a good hard drive already provided by the customer or we will deliver recovered data on our external hard drive (loan drive), which the customer would borrow from us to copy the data on his computer.
If data is delivered on our external hard drive, the customer would be required to return our drive within 3 working days.
Once transfer of data is completed, you will be advised to collect your data and hardware from Data Revival’s office within two working weeks.
It is customer’s responsibility to collect data and hardware as requested or to contact Data Revival regarding the alternative delivery arrangements. Data Revival will keep the customer’s hardware for maximum period of 3 months.
For detailed terms and conditions, which explain our Urgent data recovery service please refer to our Service Agreement and pages Fees and Terms and Prices and Turnaround Time .
For any additional information, please call us on 1300 656 071 or contact us via email or Enquiry / Quote Request form.
Why Choose Us
- Top success rate (more than 95%)
- The best data recovery prices.
Recovery Service Price Beat Guarantee - Fast, friendly and personal service
- 100% confidentiality guaranteed
- Honest evaluation. Proven performance
- 18 years of operation.
Over 14,000 satisfied clients - Technical excellence. Experienced certified engineers
- State of the art lab facilities and equipment
- Class 100 cleanroom (clean room) lab facilities
- Leaders in advanced RAID & NAS server recovery
Data Recovery in Adelaide
- High Efficiency; Low operating costs - Affordable Pricing
- Local Service – Office and Lab located in Adelaide. All work performed by a local team of dedicated professionals
- Local Business – Not just a sales office or a drop-off point of an interstate or overseas data recovery company
- Your data recovery job is handled from start to finish at one place in a safe and responsible manner
- No time is lost in shipping hardware to/from the interstate or overseas lab, which results in Short Turnaround Time and Low Cost to the customer
- We provide the fastest possible Emergency Data Recovery
No Data? No Recovery Fee!
If we can not recover your data, we will charge you only a moderate assessment fee.
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Supported manufacturers and Operating Systems
