PRICES AND TURNAROUND TIME
Recovery Service PRICE BEAT GUARANTEE
If you get a price for data recovery service from some other data recovery company in Adelaide, we will beat that price by at least 10%
( conditions apply - LEARN MORE )
Fees and costs may vary between different data recovery jobs, based on how complex the particular job is i.e. how labour intensive the recovery work is, if parts for temporary repair are required, how time consuming the temporary repair is, etc.
The best way to obtain a Quotation is to bring your data storage device to us for an Initial Assessment. Alternatively, please send us your quote request via email or Enquiry / Quote Request form.
Once the data storage device is received and Initial Assessment completed, all fees and costs applicable to the particular data recovery job are defined and fixed. These fees and costs are then clearly presented and explained in the quotation, which is emailed to the customer for acceptance.
Standard Service vs. Urgent Service
Fees and Turnaround time
Depending how promptly you need your data to be recovered and delivered, we offer the two following service levels:
- Standard Service
The turn-around time for initial assessment and data recovery is typically 3-5 working days.
However, complicated cases may take longer.
- Urgent Service
In case of an EMERGENCY or if you need your data URGENTLY recovered, we offer an Urgent Data Recovery (Urgent Service).
With Urgent Data Recovery, usually the initial assessment and data recovery are completed (data available for collection) within 1 to 2 work days after the job is started.
When Urgent Service is requested, our lab is available during afterhours, nights, weekends and most public holidays.
Once we receive your drive, our engineers will continuously work until we complete your urgent data recovery.
Urgent Service can not be offered for data recovery cases where procurement of replacement parts for temporary repair would be required.
For detailed information on different types of fees and costs refer section Typical Fees Explained.
(for the indicative pricing related to data storage media and devices, which are not shown on this page, check the individual page for the subject media or device - see Data Recovery Services page and its sub-menu)