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  • Process
    • What TO DO & NOT TO DO
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  • Data Recovery Services
    • Hard Disk Drive Data Recovery
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    • Apple Mac Data Recovery
    • Laptop & Notebook Data Recovery
    • Desktop & PC Data Recovery
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    • Emergency Data Recovery
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  • About us
    • FAQ
    • Blog
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    • Prices & Turnaround Time
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    • False Free Offers Exposed
    • Pay Online
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    • Student Discount Offer
    • Pensioners Discount Offer
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    • We buy used hard drives
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What TO DO and NOT TO DO:

DATA REVIVAL - ADELAIDE

WHAT TO DO AND NOT TO DO:

Do not do anything, until you learn this!

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Process / What TO DO and NOT TO DO:
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What TO DO and NOT TO DO:


Do not make the situation worse and risk a permanent data loss!

Do it Right - You may have only one chance to recover data


When you notice loss of your data or become aware of a failure or irregular operation of your hard drive (or any other data storage device/media), you need to know:
What  TO DO and NOT TO DO to improve the chances of your data being recovered successfully.

At this initial stage, it is crucial that the subject storage device/media is not mishandled, which would deteriorate its condition and risk a permanent loss of your data.
Hence, do not do anything with the storage device/media until you carefully read the following recommendations:

Recommended Steps:

  • Firstly and most importantly, please stop whatever activity you are doing and immediately switch off and unplug your computer or data storage device. 
  • Ensure that the failed hard drive (or other storage device) is not operated any more as any further operation of the drive in such failed state will deteriorate the drive's fault and will decrease a chance for data recovery, risking even a permanent loss of your data. 
  • If by mistake data is deleted from the hard drive (or the drive is reformatted or the operating system is reinstalled on the drive), the subject drive should immediately be switched off, unplugged and brought to a specialist for data recovery, as with further use of the drive the drive's sectors that contain the original (lost) data would be permanently overwritten and the subject original data would be permanently lost.
  • Appropriately protect and pack your failed hard drive (or other storage device) and bring or send it for assessment and data recovery only to a data recovery company which is reputable by the industry standards (i.e. which has a proven track record, appropriate facilities and equipment, and highly trained data recovery engineers).

Not Recommended actions:

  • Do not try to operate the hard drive (or other storage device) on which you experienced a data loss.
  • Do not attempt to open or repair the damaged drive (storage device) yourself. 
  • Do not try to recover data yourself. Do not temper with the hard drive. 
  • Do not hit the drive on hard surface. Do not freeze it in the fridge. Do not wash it.
  • Do not use off-the-shelf basic data recovery software. Such software may look like a cheap solution to your problem and sometimes it is even free to download. However, a recovery software, which is not of a professional level is usually of poor quality and when ran on a failing drive, it can additionally deteriorate the problem and cause permanent loss of data.
  • Do not give the hard drive for assessment and data recovery to a friend who deems to be an “IT guru”, just because he will do it for free.
  • Do not give the hard drive for assessment and data recovery to some general IT shop on the corner, which claims to be in data recovery business by having one semi-trained technician and a freebee data recovery software downloaded from the net.

Once you pass through these recommendations, you are ready to start with recovery of your data (for more details, see the page Data Recovery Process )


For any additional information, please call us on 1300 656 071 or contact us via email or Enquiry / Quote Request form.

Data recovery - Why us

Why Choose Us

  • Top success rate (more than 95%)
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    Recovery Service Price Beat Guarantee
  • Fast, friendly and personal service
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  • Honest evaluation. Proven performance
  • 18 years of operation.
    Over 14,000 satisfied clients
  • Technical excellence. Experienced certified engineers
  • State of the art lab facilities and equipment
  • Class 100 cleanroom (clean room) lab facilities
  • Leaders in advanced RAID & NAS server recovery

Data Recovery in Adelaide

  • High Efficiency; Low operating costs - Affordable Pricing
  • Local Service – Office and Lab located in Adelaide. All work performed by a local team of dedicated professionals
  • Local Business – Not just a sales office or a drop-off point of an interstate or overseas data recovery company
  • Your data recovery job is handled from start to finish at one place in a safe and responsible manner
  • No time is lost in shipping hardware to/from the interstate or overseas lab, which results in Short Turnaround Time and Low Cost to the customer
  • We provide the fastest possible Emergency Data Recovery

No Data? No Recovery Fee!

If we can not recover your data, we will charge you only a moderate assessment fee.

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Supported manufacturers and Operating Systems

Recover data, Maxtor Recover data, Fujitsu Recover data, Hitachi Recover data, IBM Recover data, iOmega Recover data, LACIE Recover data, Samsung Recover data, Seagate Recover data, Toshiba Recover data, Western Digital Recover data, Sony Recover data, HGST Recover data, Quantum Recover data, QNAP Recover data, D-link Recover data, Promise Recover data, Cisco Systems Recover data, Drobo Recover data, Netgear Recover data, Thecus Recover data, Asustor Recover data, Synology Recover data, Apple Recover data, Fujitsu Recover data, Lenovo Recover data, Asus Recover data, DELL Recover data, HP Recover data, Kingston Recover data, SanDisk Recover data, Microsoft Windows Recover data, Apple Mac OS Recover data, Linux Recover data, Unix Recover data, Solaris Recover data, Buffalo
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P: 1300 656 071

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Specialists for:
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Leaders in:
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  • Cheap harddisc disaster recovery solutions
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Advanced support to:
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