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  • Home
  • Process
    • What TO DO & NOT TO DO
    • Shipping & Packaging Instructions
  • Data Recovery Services
    • Hard Disk Drive Data Recovery
    • RAID and Server Data Recovery
    • NAS & SAN Server Data Recovery
    • SSD Data Recovery
    • Apple Mac Data Recovery
    • Laptop & Notebook Data Recovery
    • Desktop & PC Data Recovery
    • Audio Video Data Recovery
    • Smartphone & Tablet Recovery
    • USB & Memory Card Recovery
    • CD, DVD, Zip & Floppy Disk Recovery
    • Emergency Data Recovery
  • Other Services
    • Data Transfer, Backup & Cloning
    • Data Destruction
    • Free Hard Drive and SSD Erasing & Disposal
  • About us
    • FAQ
    • Blog
  • Fees & Terms
    • Prices & Turnaround Time
    • Downloads, Forms & Policies
    • False Free Offers Exposed
    • Pay Online
  • Specials
    • Recovery Service PRICE BEAT GUARANTEE
    • Student Discount Offer
    • Pensioners Discount Offer
  • Partnership
    • We buy used hard drives
  • Contact
    • Enquiry / Quote Request
    • Location
Fees and Terms

DATA REVIVAL - ADELAIDE

FEES AND TERMS

Typical Fees Explained
Main Terms & Conditions

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Fees & Terms
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FEES AND TERMS


Typical Fees explained

"No Data - No Recovery Fee" policy


Fees and costs may vary between different data recovery jobs, based on how complex the particular job is i.e. how labour intensive the recovery work is, if parts for temporary repair are required, how time consuming the temporary repair is, etc.

For indicative pricing related to data recovery visit page Prices &  Turnaround Time.
Indicative pricing is shown for information only.
Actual fees and costs for a particular job are to be provided via quotation.
The best way to obtain a Quotation is to bring your data storage device to us for an Initial Assessment.
Alternatively. please send us your quote request via email or Enquiry / Quote Request form..

Typical Fees that may apply during our data recovery process are:

- Assessment Fee
Data Revival will undertake an Initial Assessment which will determine the condition of your data and if it can be recovered.
Customer agrees to pay an Assessment Fee to Data Revival before commencement of the assessment procedure regardless of the assessment findings.
The Assessment Fee is paid for the Initial Assessment only and is not related to success of data recovery (i.e. it is non-refundable).

- Recovery Fee
If after the initial assessment, Data Revival believes that data can be recovered, Data Revival will provide to the customer an obligation free fixed quotation for Recovery Fee.
Even when the recovery fee quote is accepted by the customer, the Recovery Fee would be payable only if data is recovered to the customer’s satisfaction.
If for some reason the customer does not accept our Recovery Fee quote or advise us that data is not recovered to their satisfaction, no Recovery Fee is charged and the data storage device is returned to the customer.
Recovery Fee is a separate fee to the Assessment Fee and it is payable before or on delivery of data.

“No Data - No Recovery Fee” Policy
We are confident in our data recovery abilities so much that if for some unforeseen reason data can not be recovered as listed in our quotation, we will charge you only the initial Assessment Fee and return your drive.

- Cost to purchase parts for temporary replacement
Need for temporary replacement parts (required for completion of data recovery attempt) will be determined by the above-mentioned Initial Assessment.
In most cases no such parts are required. However, occasionally some failed parts of data storage device need to be temporarily replaced in order to complete the assessment and data recovery attempt. Even then in most cases this fee is not charged as we have few thousands of used hard drives in our stock, so we normally have immediate access to spare parts for temporary replacement and we do not charge customers for them.
When we do not have the required temporary replacement parts in our stock, then they need to be purchased from our suppliers and quotation for purchase such parts will be provided to the customer for acceptance and invoiced separately after the Initial Assessment. This cost for purchase of temporary replacement parts (when applicable) is a separate fee to the above-mentioned Assessment Fee and Recovery Fee. This fee is payable if the customer accepts the related quote and this fee is not related to success of data recovery (i.e. it is non-refundable).

- Shipping Fee
If due to your remote location you have a problem to pick up the hardware and the recovered data from our office, please let us know and we will send you a quotation for to arrange shipping (via Registered Post) of the hardware to your mailing address. If our quotation is acceptable to you, we will arrange this additional service for you (conditions apply).
Data Revival does not take any responsibility for any damage of the hardware (and related loss of data) while it is delivered/transported to or from us.

Request for any additional service will be considered by Data Revival and processed further through a separate quotation.


Main Terms & Conditions


The Service Agreement needs to be completed and accepted/signed by the customer for every data recovery job.
The signed Service Agreement and Questionnaire Form need to be enclosed together with the drive (or other storage device), which is submitted for data recovery.
 
Data Revival's scope of work only covers a recovery of data from data storage media. Permanent service/repair of hardware is not in Data Revival's scope of work.

Recovered data, if any, will be delivered to the customer using mutually agreed media, which can not be the original media from which the data was recovered.
The recovered data can be transferred onto a good hard drive that is provided by the customer.
Alternatively, Data Revival may offer to deliver recovered data on our external hard drive (loan drive), which the customer would borrow from us to copy the data on his computer. If data is delivered on our external hard drive, the customer would be required to return our drive within 3 working days.

Once the job is completed, the customer will be advised to collect his data and hardware from Data Revival’s office within two working weeks.
It is the customer’s responsibility to collect data and hardware as requested or to contact Data Revival regarding alternative delivery arrangements.
Data Revival will keep the customer’s hardware for a maximum period of 3 months.

Refer to Data Revival  Service Agreement to check all Terms and Conditions related to our data recovery services and procedures.
Together with the Service Agreement, Data Revival’s set of company policies form a sound foundation for our operation and customer service.
The company policies are available for download on this website.

Fees and Terms

The Best Price & Quick Turnaround Time


We provide the best data recovery service in Adelaide and South Australia, which means the best success rate, the lowest prices and the shortest turnaround time.
Because we are Adelaide based and operated, we do not waste our resources to establish our presence in other states. We are not just a sales office or a drop-off point in Adelaide of some interstate/overseas data recovery business. Consequently, we have no unnecessary overheads to organise our business at a national level, no time and money is wasted on sending the failed drives to the interstate labs (or internationally) and we have no double handling of the jobs in the multiple offices. The fact that our service is very competitive by the industry standards (two to three times less expensive than with some of our competitors) is always welcomed by our customers.

Fees and Terms

Some data recovery companies try to attract customers by offering so-called "free-offers" like:
“Free Assessment”, “Free Quote” or “Free Evaluation”.


In most cases these "free offers" are false and misleading - LEARN MORE


False "free offers" are not part of our business model.
On the contrary, we offer:

  • Competitive Prices - No Hidden Fees
  • Transparent Assessment Fee
  • Obligation Free, Fixed Recovery Fee Quotation
  • Recovery Service Price Beat Guarantee and various Discounts (conditions apply - check Special Offers page)
Data recovery - Why us

Why Choose Us

  • Top success rate (more than 95%)
  • The best data recovery prices.
    Recovery Service Price Beat Guarantee
  • Fast, friendly and personal service
  • 100% confidentiality guaranteed
  • Honest evaluation. Proven performance
  • 18 years of operation.
    Over 14,000 satisfied clients
  • Technical excellence. Experienced certified engineers
  • State of the art lab facilities and equipment
  • Class 100 cleanroom (clean room) lab facilities
  • Leaders in advanced RAID & NAS server recovery

Data Recovery in Adelaide

  • High Efficiency; Low operating costs - Affordable Pricing
  • Local Service – Office and Lab located in Adelaide. All work performed by a local team of dedicated professionals
  • Local Business – Not just a sales office or a drop-off point of an interstate or overseas data recovery company
  • Your data recovery job is handled from start to finish at one place in a safe and responsible manner
  • No time is lost in shipping hardware to/from the interstate or overseas lab, which results in Short Turnaround Time and Low Cost to the customer
  • We provide the fastest possible Emergency Data Recovery

No Data? No Recovery Fee!

If we can not recover your data, we will charge you only a moderate assessment fee.

Get the lowest price!

Check our Recovery Service Price Beat Garantee

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1300656071

Need your data recovered

Problem solved in 4 easy steps!

Step 1

Submit job

Deliver or post your device to us

Step 2

Assessment

Your device will be assessed

Step 3

Data Recovery

We will recover your data

Step 4

Data Delivery

Collect your data and device

Start the Data Recovery process Today!

Email us Enquire Now
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Get started
Download forms
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1300656071

Supported manufacturers and Operating Systems

Recover data, Maxtor Recover data, Fujitsu Recover data, Hitachi Recover data, IBM Recover data, iOmega Recover data, LACIE Recover data, Samsung Recover data, Seagate Recover data, Toshiba Recover data, Western Digital Recover data, Sony Recover data, HGST Recover data, Quantum Recover data, QNAP Recover data, D-link Recover data, Promise Recover data, Cisco Systems Recover data, Drobo Recover data, Netgear Recover data, Thecus Recover data, Asustor Recover data, Synology Recover data, Apple Recover data, Fujitsu Recover data, Lenovo Recover data, Asus Recover data, DELL Recover data, HP Recover data, Kingston Recover data, SanDisk Recover data, Microsoft Windows Recover data, Apple Mac OS Recover data, Linux Recover data, Unix Recover data, Solaris Recover data, Buffalo
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Data Revival - Head Office

A: Level 3, 97 Pirie street, Adelaide, SA 5000

E: info@datarevival.com.au

P: 1300 656 071

Office hours:

Monday-Friday, 9am-5pm

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Specialists for:
  • RAID NAS SAN server data recovery in Adelaide
  • Damaged hard disk file recovery service
  • Retrieving deleted documents & images
  • Corporate data storage speed datarecovery
  • Crashed RAID array fast data retrieval
  • Expert harddrive failure data recovery
  • Professional photo rescue from USB stick
  • Pro data recall from reinstalled Windows
  • Low price dead PC dataretrieval services
  • Lost pictures, movies & music files recovery from Apple Macintosh laptops & desktop computers
Leaders in:
  • Notebook emergency data restoring
  • Unerase deleted MAC files & folders
  • Urgent clean room data revival in Adelaide
  • Find permanently deleted image on SD card
  • Cheap harddisc disaster recovery solutions
  • Digital photos rescuing from reset laptop
  • Broken SanDisk card restoration in SA
  • Unerase deleted MAC files & folders
  • Floppy disk data transfer & conversion
  • Professional datarevival in South Australia
  • Best files extraction & partition recovery
Advanced support to:
  • Hard Drive Data Recovery in Adelaide
  • Restore data of faulty server, NAS & SAN
  • Retrieve Outlook contacts & email messages
  • Recover accidentally formatted data
  • Get back corrupt data from DVD & CD disc
  • Regain erased external portable HDD data
  • Salvage data loss from tablet breakdown
  • Bring back reformatted Apple HD data
  • Revive quick a frozen irresponsive file
  • Detect data from failed clicking harddisk
  • Undelete Linux wiped files from hard disc


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